This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have. It is incorporated into the Terms of Service.

1. Information We Collect

We collect four categories of information.

Personal Information You Provide

This includes:

• Name
• Email address
• Account credentials
• Billing and payment information
• Any content, prompts, files, or conversations you submit
• Information you provide when contacting support
• Information from services you choose to connect

Usage and Technical Data

Collected automatically through cookies, logs, and similar technologies:

• Device type, browser type, operating system
• IP address, date/time stamps
• Pages viewed and features used
• Session duration
• Referring or exit pages

We may de-identify or aggregate this information.

Inferences

We may generate inferences about usage patterns and preferences to improve the service.

Combined Information

We may combine information collected across sessions, devices, or sources (including third-party integrations). Combined data is treated as Personal Information where required by law.

2. How We Use Your Information

We use information to:

• Provide and maintain the service
• Personalize your experience
• Enable Alice's contextual memory features
• Process payments
• Improve functionality and performance
• Communicate with you
• Detect and prevent abuse or security issues
• Comply with legal obligations

We do not sell your data.

We do not train public models on your personal conversations.

3. Cookies and Tracking Technologies

We and our service providers use:

• Strictly Necessary Cookies (core functionality, security)
• Performance Cookies (analytics)
• Functional Cookies (preferences, settings)
• Advertising Cookies (if ever used, only with consent)

You may control cookies through your browser and our cookie management tool.

Disabling certain cookies may limit functionality. Third parties may use their own cookies; their practices are governed by their privacy policies.

4. When We Access or Share Data

We may access or share your information only:

4.1 With your permission

For example, when you request support.

4.2 For safety

If our systems detect serious risks of harm, child safety concerns, or threats, we may review relevant content and take appropriate action.

4.3 For legal reasons

To comply with valid legal process or protect rights, safety, or property.

4.4 With service providers

We use reputable providers (e.g., cloud hosting, payment processors) who must follow strong privacy and security requirements.

4.5 In aggregated or de-identified form

We may use anonymized data for analytics or product improvement.

5. Data Retention and Deletion

You may delete your conversations at any time. We delete them from active systems within 30 days. Backups may persist briefly but are removed automatically. We retain other personal data only as long as needed to provide the service or comply with legal obligations.

6. Data Security

We use industry-standard encryption and security practices to protect your data.

No system is perfect, but we work continuously to safeguard your information.

7. International Data Transfers

Your data may be processed in locations where our providers operate. We use appropriate safeguards when transferring data internationally.

8. Children

We do not knowingly collect data from children under 13. Minors aged 13–17 should use the service only with parental permission.

9. Your Rights

Depending on your location, you may have rights to:

• Access your data
• Correct inaccuracies
• Delete your information
• Export your data
• Object to or limit certain processing
• Withdraw consent (where applicable)

To exercise rights, contact us at info@curiouser.ai.

10. Changes to This Privacy Policy

We may update this Policy. If changes are material, we will notify you through the platform or email. Continued use after updates means you accept the revised Policy.

11. Contact Us

Questions or requests can be sent to:

info@curiouser.ai

Legal notices: andi@curiouser.ai

Curiouser.AI

404 Sausalito Blvd

Sausalito, CA 94965